July 2025 – Version 01
COOKIE POLICY
This website uses cookies to provide you with the best possible user experience.
By consenting to the use of functional, performance, and targeting cookies, we can enhance your experience and personalize our services as you browse the website. Additionally, we may display advertisements tailored to your interests through selected partners.
You can withdraw your consent at any time.
PERSONAL DATA
SKIN SYMPHONY is committed to protecting the personal data of third parties.
SKIN SYMPHONY undertakes every effort to ensure the highest level of personal data protection in accordance with current regulations, particularly Regulation (EU) No. 2016/679 of April 27, 2016. SKIN SYMPHONY reserves the right to amend this Privacy Policy at any time without prior notice.
This document provides a clearer understanding of how SKIN SYMPHONY protects your personal data.
We encourage you to read this document before submitting your personal data.
IDENTITY OF THE DATA CONTROLLER
The Data Controller is SKIN SYMPHONY DI SEDESHEVA IULIIA, with its registered and administrative office at Via G.W. Daimler 8 – 20151 Milan, Italy, registered with the Milan Chamber of Commerce under number MI-2770527 (hereinafter referred to as “SKIN SYMPHONY”).
WHAT PERSONAL DATA IS PROCESSED AND WHEN MAY IT BE COLLECTED?
All personal information that directly or indirectly identifies an individual is considered “personal data.”
More specifically, SKIN SYMPHONY may collect, record, process, transfer, and use personal data related to:
* Identity (surname, first name, landline and/or mobile phone number, email address)
SKIN SYMPHONY may collect your personal data, particularly when:
* You visit the website www.skinsymphony.eu (hereinafter referred to as the “Website”);
* You contact SKIN SYMPHONY by mail, email, chat, or by phone; this correspondence may be retained by SKIN SYMPHONY to better manage its relationship with you and improve the services offered;
* You share content on social networks like Instagram using the hashtag #skinsymphony.milano or other hashtags offered by SKIN SYMPHONY.
How is content you share on social networks using our hashtags managed?
You can choose to use the hashtags we provide to tag your content on social networks such as Instagram. By using these hashtags, you acknowledge and agree that your content may appear on our website and be used to reference our products or services. Please remember that information you make available on social networks can be viewed, used, and saved by others worldwide, including in countries without legislation ensuring adequate protection of your personal information, as defined in your country of residence. Furthermore, we draw your attention to the fact that when you submit content using one of our hashtags, the use of social networks is governed exclusively by the terms and conditions of those social networks. We encourage you to read and regularly consult them. If you no longer wish for any of your content to appear on our website, please remove it from the social network, stop using one of our hashtags, or exercise your right to erasure in accordance with Article 9, in cases where SKIN SYMPHONY is able to remove it.
WHAT ARE THE PURPOSES OF PROCESSING?
Generally, the processing of your data helps SKIN SYMPHONY to continuously personalize and improve your shopping experience on the Website. It is intended, in particular, for the following purposes:
* Order management and tracking (legal basis: contract) and, where appropriate, prevention, detection, and management of fraud or outstanding debts (legal basis: legitimate interests of SKIN SYMPHONY);
* Execution of communication actions (legal basis: consent), research and promotion, and personalization of various communications (digital emails, documents, SMS) from SKIN SYMPHONY (legal basis: legitimate interests of SKIN SYMPHONY);
* Implementation of incentive programs (legal basis: legitimate interests of SKIN SYMPHONY);
* Production of commercial statistics (legal basis: legitimate interests of SKIN SYMPHONY);
* Management of SKIN SYMPHONY advanced training courses.
HOW LONG WILL DATA BE RETAINED?
In general, SKIN SYMPHONY ensures that personal data is retained for a period that allows it to fulfill all legal obligations in accordance with current provisions, or in any case, for a duration that does not exceed that required for commercial management or for the purposes defined by SKIN SYMPHONY.
Therefore:
* Data used to provide proof of a right or contract, or to fulfill a legal obligation, is archived in accordance with current provisions.
* Data related to identity documents is retained for one year in case of exercising the right of access, rectification, restriction, erasure, portability, or the right to object.
For operational and technical reasons, SKIN SYMPHONY draws attention to the fact that data is retained, unless there is an objection or request for deletion by the user, for a period of three years from the last contact.
At the end of this three-year period, we may contact you again to ascertain whether you wish to continue receiving commercial information. In the absence of a positive and explicit response from you, your data will be deleted or anonymized and archived in accordance with current regulations.
WHO MAY BE THE RECIPIENT OF THE DATA?
Your data may be communicated to third-party service providers engaged by SKIN SYMPHONY, for their expertise, and for SKIN SYMPHONY’s own purposes, including payment, delivery, marketing, or IT services. In some cases, it may be transferred to SKIN SYMPHONY partners for purposes such as the use of social networks.
Occasionally, data may be transmitted to commercial partners chosen by SKIN SYMPHONY for purposes also defined by SKIN SYMPHONY. In any case, SKIN SYMPHONY does not sell your personal data to anyone.
Furthermore, in case of a request from authorities, SKIN SYMPHONY may be obliged to transmit personal data in accordance with current regulations.
HOW IS DATA CONFIDENTIALITY AND SECURITY GUARANTEED?
In accordance with the state of the art, SKIN SYMPHONY implements all appropriate technical and organizational measures, considering the nature of the data and the risks involved in its processing, to preserve the security and confidentiality of personal data and, in particular, to prevent it from being altered, damaged, or accessed by unauthorized third parties.
These measures may include, but are not limited to, limited data access, contractual terms when using service providers, security measures such as secure access, antivirus software, authentication processes, firewalls, and so on.
Despite all confidentiality and security measures implemented by SKIN SYMPHONY, we draw attention to the fact that Internet communications are never entirely secure. SKIN SYMPHONY therefore disclaims all responsibility in case of communication failure or any other case of force majeure.
WHAT PROTECTION IS IN PLACE FOR DATA TRANSFERS OUTSIDE THE EUROPEAN UNION?
Data may be transferred to countries outside the European Union that do not have an adequate level of data protection, for purposes defined by SKIN SYMPHONY.
Before transferring data to these countries, SKIN SYMPHONY will implement any necessary measures to obtain the required data protection guarantees.
WHAT IS SKIN SYMPHONY’S COOKIE POLICY?
To learn more about our cookie policy, please refer to the relevant page on this Website.
WHAT ARE YOUR RIGHTS?
In accordance with personal data protection regulations (in particular Regulation (EU) 2016/679 of April 27, 2016), you can exercise your right to access, rectification, erasure, data portability, restriction or objection to processing, and inform us of your directives regarding the fate of your data after your death, by sending:
* An email via the “Contact Us” section of the Website,
* A letter, accompanied by a photocopy of your identity document, to the following address: SKIN SYMPHONY DI SEDESHEVA IULIIA, with its registered and administrative office at Via G.W. Daimler 8 – 20151 Milan, Italy.
Please note that you also have the right to contact SKIN SYMPHONY’s Data Protection Officer:
* Via email: studio@skinsymphony.eu
* By letter, accompanied by a photocopy of your identity document, to the following address: SKIN SYMPHONY DI SEDESHEVA IULIIA. Via G.W. Daimler 8 – 20151 Milan, Italy.
In the case of processing based on consent, you also have the right to withdraw your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.
You also have the right to lodge a complaint with the Garante per la protezione dei dati personali (Italian Data Protection Authority) or another competent supervisory authority.
COOKIE USAGE
IDENTITY OF THE DATA CONTROLLER
The Data Controller is SKIN SYMPHONY DI SEDESHEVA IULIIA, with its registered and administrative office at Via G.W. Daimler 8 – 20151 Milan, Italy, registered with the Milan Chamber of Commerce under number MI-2770527 (hereinafter referred to as “SKIN SYMPHONY”).
WHAT IS A COOKIE?
When you visit any website, it may store or retrieve information on your browser, largely in the form of cookies. This information might relate to you, your preferences, or your device and is mostly used to make the website work as you expect. The information typically doesn’t directly identify you, but it can provide a more personalized web experience. Because we respect your right to privacy, we recognize your right to choose not to allow certain types of cookies. Click on the headings of the different categories to learn more and change our default settings. However, please note that blocking some types of cookies may impact your experience of navigating the website and the services we are able to offer.
WHAT ARE THE TYPES OF COOKIES USED AND THEIR PURPOSE?
SKIN SYMPHONY uses the following types of cookies:
LIST OF COOKIES
A cookie is a small piece of data (text file) that a website, when visited by a user, asks the browser to store on the device to remember the user’s information, such as preferred language or login details. These cookies are set by us and are called first-party cookies. We also use third-party cookies — which are cookies from a domain different from that of the website you are visiting — for our advertising and marketing efforts. Specifically, we use cookies and other tracking technologies for the following purposes:
STRICTLY NECESSARY COOKIES
These cookies are essential for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the website will not work as a result. These cookies do not store any personally identifiable information.
PROFILING COOKIES (TARGETING/ADVERTISING COOKIES)
These cookies may be set through our website by social networks. Please read the Personal Data and Cookie Policy of the social networks carefully. Profiling/advertising cookies may be used by these companies to build a profile of your interests and show you relevant advertisements on other websites. They do not directly store personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
HOW LONG ARE COOKIES RETAINED?
SKIN SYMPHONY retains cookies for a maximum period of thirteen (12) months from the date of your consent, unless a longer retention period is applicable to SKIN SYMPHONY.
HOW TO ACCEPT OR REJECT COOKIES?
You can, at any time, accept or reject cookies via our Cookie Settings. You can also accept or reject cookies by activating the setting on your browser through the browser menu.
Any settings you make may change your navigation of the website and may disable access to some parts of the website. Unless you have adjusted your browser setting so that it will refuse cookies, cookies will be issued when you access the website.
WHAT ARE YOUR RIGHTS?
In accordance with personal data protection regulations (in particular Regulation (EU) 2016/679 of April 27, 2016), you have the right to request access, rectification, erasure, portability of your data, to restrict or object to processing, and to inform us of your intentions regarding the fate of your data after death, by sending:
* An email via the “Contact Form” section of the website,
* A letter, accompanied by a photocopy of your identity document, to the following address: SKIN SYMPHONY DI SEDESHEVA IULIIA – Via G.W. Daimler 8 – 20151 Milan, Italy.
You can also contact the Data Protection Officer for SKIN SYMPHONY:
* Via email: studio@skinsymphony.eu, or
* By mail, accompanied by a photocopy of your identity document, to the following address: SKIN SYMPHONY DI SEDESHEVA IULIIA – Via G.W. Daimler 8 – 20151 Milan, Italy.
In cases where processing is based on consent, you also have the right to withdraw your consent at any time, without affecting the lawfulness of processing carried out based on consent until the time of withdrawal.
You also have the right to lodge a complaint with the Garante per la protezione dei dati personali (Italian Data Protection Authority) or another competent supervisory authority.
ACCESSIBILITY INFORMATION
Skinsymphony.eu Accessibility Statement
SKIN SYMPHONY is committed to ensuring digital accessibility for people with disabilities. We are continuously improving the user experience for everyone and applying relevant accessibility standards.
Measures to Support Accessibility
SKIN SYMPHONY adopts the following measures to ensure the accessibility of Skinsymphony.eu:
* Assign clear accessibility responsibilities and objectives;
* Train project and content teams on accessibility guidelines;
* Engage an external expert at all project stages (graphic and functional design, implementation, use).
CONFORMANCE STATUS
The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. They establish three levels of conformance: Level A, Level AA, and Level AAA. SKIN SYMPHONY is partially conformant with WCAG 2.1 Level A. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.
FEEDBACK
Your feedback on the accessibility of Skinsymphony.eu is welcome. If you encounter accessibility barriers on Skinsymphony.eu, please inform us:
* By phone: +39 375 740 8727 from Monday to Thursday from 9:30 AM to 5:30 PM, and Friday from 9:30 AM to 4:00 PM.
* By email: studio@skinsymphony.eu
We strive to process your request within 24 business hours and provide a response within a maximum of 2 business days.
TECHNICAL SPECIFICATIONS
The accessibility of Skinsymphony.eu relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plug-ins installed on your computer:
* HTML
* CSS
* JavaScript
The Website uses these technologies to conform to the accessibility standards in force.
ASSESSMENT METHOD
SKIN SYMPHONY plans to assess the accessibility of Skinsymphony.eu using a specialized service provider. This assessment will include formal testing of a representative sample of pages and content, with the aid of specialized tools and various assistive technologies.
FORMAL COMPLAINTS
We invite you to contact us via email: studio@skinsymphony.eu
LEGAL INFORMATION
www.skinsymphony.eu (hereinafter referred to as the “Website”) is a website owned by SKIN SYMPHONY DI SEDESHEVA IULIIA, with its registered and administrative office at Via G.W Daimler 8 – 20151 Milan, Italy, registered with the Milan Chamber of Commerce under number MI-2770527, Tax Code / VAT number 14229090965 (hereinafter referred to as “SKIN SYMPHONY”).
The publishing director of the Website is: SKIN SYMPHONY DI SEDESHEVA IULIIA.
The website hosting is provided by the company IONOS SE, with a registered office in Elgendorfer Str. 57, 56410 Montabaur (Germania), Phone No 02 – 218 026 81.
Unless otherwise agreed, SKIN SYMPHONY and all its licensors retain ownership of all intellectual property rights on the Website and the information contained therein, including any trademarks, trade names, copyrights, as well as rights to the underlying software. Any use of the Website resulting in the violation of SKIN SYMPHONY DI SEDESHEVA IULIIA’s intellectual property rights or other rights is strictly prohibited. It is forbidden to transmit, modify, or reproduce the Website in whole or in part, in any form. It is forbidden to insert hyperlinks to parts or all of the Website without the prior written agreement of SKIN SYMPHONY DI SEDESHEVA IULIIA.
SKIN SYMPHONY disclaims all responsibility for difficulties encountered while accessing its website or for any communication errors.
SKIN SYMPHONY will make every effort to ensure the reliability, accuracy, and updated information provided on the Website.
SKIN SYMPHONY reserves the right to modify or correct the content of documents published on the Website at any time without prior notice.
